Creative Fires Studio Return Policy
We strive to accurately represent our artwork on our website so you can make an informed decision before your purchase. If however, you are not completely satisfied with your purchase, please call us for a Return Authorization. You may return the item within 7 days of receiving it for exchange or credit ONLY (excludes custom orders). Item must be returned in its’ original packaging and in perfect condition. Shipping and insurance costs will not be refunded.
Carefully pack and insure work for the full value with “tracking”. Returns lost in return shipping will not be refunded.
Credit issued will not include original shipping and insurance charges. We reserve the right to not accept a return and may require a re-stocking or repair fee if the item has been at all damaged.
While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us is positive.